Shipping & Returns

Shipping & Delivery

To order there is a minimum $50.00 order requirement excluding shipping fees. Orders placed on Mon-Fri will be processed and shipped on the same day if submitted before 12:00PM CST. If orders are placed after this time, they will be processed and shipped on the following business day. If an item is out of stock, we will contact you to discuss the delay. Shipments will not be sent to P.O. boxes and an additional fee may apply for residential deliveries if we are able to send to residential. We mostly use UPS but if a different carrier is preferred we will attempt to accommodate this request. Delivery time and tracking information will be given to customer once order is processed.

Returns & Replacements

Special order items are NOT returnable. All returns require prior authorization and items need to be in their original condition. Returns will not be accepted beyond 30 days of purchase date. Charges will be incurred by the customer if merchandise must be restored to original condition. Ship the return and a copy of the invoice or packing slip via FedEx or UPS prepaid to:
    Industrial Hydraulic Services
    ATTN: Returns
    2373 W Herman Ave
    Pensacola, FL 32505
Once merchandise has been evaluated, a replacement or refund will be granted. Returned items will be subject to a 30% restocking fee. Refunds will be given in the original form of payment and shipping charges will not be returned unless the merchandise had to be returned for our error.

We reserve the right to correct errors on the website, including pricing. We will contact you with any price differences prior to order shipment. All prices are in US dollars. We currently don’t offer any promotions.